Q1: Can I place a Mix order?
A: Yes, you can mix different items and colors as you like, even for trial orders.
Q2: Can I get a discount?
A: Yes, we will offer a reasonable discount according to your order quantity. We also offer discounts for new customers looking to establish long-term business partnerships.
Q3: How long will it take to get my order?
A: For stock products, items will be sent out within 3 days. For customized products, delivery depends on your design and order quantity, usually taking about 7-15 days.
Q4: How are the products shipped?
A: For small quantities, shipments are sent via express delivery (DHL, EMS, UPS, FedEx, etc.). We will select the safest and most economical shipping method. If you have shipping agents in China, we can send packages directly to them. For large orders, sea freight is recommended.
Q5: Can you add our own logo on the products or use our designs?
A: Yes, you can add your custom logo to our products. OEM and ODM services are fully supported. We guarantee that your custom designs will be legally protected and kept strictly confidential. We can also print logos/texts or provide custom labeling for blank packaging.
Q6: Is the product quality guaranteed?
A: Definitely. Quality is the core foundation for maintaining a company's reputation and client trust, so maintaining high quality is our top priority.